FAQ's for  Solertia FAQ

What kind of training do your consultants have?

Has Solertia managed similar cases in my industry?

Will the confidentiality of my information be preserved?

How does Solertia approach a typical project?

Will I get a return on my investment?

Are your services available in English and in French? Can my reports be produced in both languages?

What types of training are eligible for The 1% Law?

What happens if my company had no women in employment during the reference period for pay equity?

What are the benefits of job descriptions?

When applying for a tax credit for a fashion or industrial design, can the organization include an external designer?


What kind of training do your consultants have?

All Solertia consultants possess a master's or bachelor's degree in human resources management or related fields. The team counts among its ranks several consultants who are CHRP certified. All our consultants have human resources management experience from a variety of industries and have developed expertise in specialties such as management, organizational development, pay equity, training, skills assessment, performance management, labour law compliance, health and safety, and communication. Our team has over 25 years experience in human resources management and industrial relations.


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Has Solertia managed similar cases in my industry?

Solertia consultants have worked over 50,000 hours for manufacturing, service, distribution and retail organizations around Quebec.


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Will the confidentiality of my information be preserved?

Absolutely. Solertia is completely committed to your employees and your organization. Our consultants will not disclose any personal or business information to a third party. The professionals at Solertia are dedicated to respecting the quality assurance policy and the ethical code of the industry. In addition, our consultants comply with the Access to Information and Protection of Privacy Act.


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How does Solertia approach a typical project?

The collection of information as well as organizational and situational analysis generally take place at our client’s office. Our consultants work directly with our clients' employees when necessary. Subsequent analysis and report preparations, as well as the creation and development of tools, are done at our offices. For the entire term of a contract our consultants maintain frequent contact with our clients and are also available for follow-ups afterward.


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Will I get a return on my investment?

Of course. Solertia provides its customers with the tools and resources necessary to manage their human resources efficiently and optimally, whether it be monitoring needs, training workshops, compliance with labour laws, performance evaluations, or establishing a department. By using our tools you will be able to keep better track of your investments in human resources. Organizations that invest in human resources management, specifically development and training, possess many advantages, including increased productivity and profitability as well as employee satisfaction. Studies show that properly trained employees are more productive, make fewer errors, require less supervision, are more satisfied at work and are more loyal to their employers compared with employees who possess little training.


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Are your services available in English and in French? Can my reports be produced in both languages?

Of course. Solertia offers its services in both English and French, and we can produce bilingual reports. Our clients must simply inform Solertia of their needs during preliminary meetings in order to take the appropriate steps forward. All Solertia employees are bilingual.


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What types of training are eligible for The 1% Law?

Any training that helps to improve employee skills and their professional qualifications may be counted toward the 1%. It distinguishes between two types of training: internal training and external training. Internal training, of which there are many possibilities, is given by an employee to one or more other employees. By contrast, external training is performed by an independent individual or company, such as an educational institution, a firm specializing in training or a professional order. Seminars, symposia and conferences are examples of external training activities. The training, whether internal or external, must be related to the employee’s current employment or promote his or her advancement within the company.


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What happens if my company had no women in employment during the reference period for pay equity?

Notwithstanding the number of women employed, if your company had 10 or more employees during the reference period, you were obliged to ensure your pay plan was in accordance with the Pay Equity Act. In addition, your pay equity plan must be continuously maintained. Changes to the composition of your employees, to wages, to job classifications, or to job descriptions may have an impact on pay equity. A company may be audited and be subject to a fine if it has failed to enact a pay equity plan and/or maintain it.


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What are the benefits of job descriptions?

Job descriptions are one of the basic principles in the structure of human resource management. They are a means of formalizing the responsibilities and duties of each position. A job description can be used as a tool for recruitment, selection, training and evaluation.


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When applying for a tax credit for a fashion or industrial design, can the organization include an external designer?

Yes, any organization that applies for the fashion or industrial design tax credit or a renewal must include in the application any external designer or patternmaker (in the case of fashion design) with whom they do business. The organization must also complete an additional form containing the contact details and responsibilities of the designer or patternmaker in order to obtain a certificate of qualification for the designer or patternmaker in question. This certificate of qualification is independent of the tax credit qualification certificate issued to the company. Once the former is obtained, it is included in the organization’s tax credit eligibility application, returned to the designer or their firm, and can be used by other companies they work with.


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